Moosed Institute · Moosed Sales Academy

Beginner — Foundations

A-to-Z foundations for salespeople at any store: the used-car buyer, product knowledge, the meet and greet, communication channels, your CRM, the demo, compliance, and follow-up — taught the whole way through, in order, as one complete curriculum.

In development Enrollment is not open yet. · Your course page (sign-in)

How it works

Learn, learn, learn — then one test at the end. Work the nine learn units in order and record each on your learner record. The end-of-course test (B10) is a 40-question written exam plus six observed role-play stations graded independently by two of the school's graders. Pass = course grade of 80% or better (written 50% + stations 50%) and zero hard fails. A fail gets a trainer review with every miss mapped to the learn unit that teaches it, and a retest scheduled on the spot. Passing issues a Moosed Institute Certificate of Completion into the public registry.

The nine learn units

• B1 — Foundations of Professional Car Sales — the profession and your store: how pros win.
• B2 — The Used-Car Buyer — why people buy used; credit situations without judgment.
• B3 — Product Knowledge I — inventory, vehicle basics, the walkaround.
• B4 — Meet, Greet & Fact-Finding — the first five minutes; NEADS discovery.
• B5 — Communication Channels I — phone, text, and messaging discipline.
• B6 — Your CRM, Mastered — records, the five-part note, duplicates discipline.
• B7 — The Demo & Test Drive — mapped presentation, trial closes.
• B8 — Compliance I — opt-ins, STOP discipline, the never-say list, data care.
• B9 — Follow-Up Basics — the cadence; a lead is never done because we say so.
• B10 — the Beginner Test — taken from your course page when all nine units are recorded.

Reading is open to everyone. This course is in development; enrollment is not open yet.